Privacy Policy

Millcreek Services LLC, Laryngosponge

Last Updated: January 1, 2024

This Privacy Policy describes how Millcreek Services LLC ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at laryngosponge.com (the "Site") or purchase our products. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us via email or phone, or interact with us through social media. The types of information we may collect include:

We also collect certain information automatically when you visit the Site, including your IP address, browser type, operating system, referring URLs, and information about your use of the Site through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share your information with:

PayPal processes all payment transactions. Your payment card information is submitted directly to PayPal and is subject to PayPal's privacy policy. We encourage you to review PayPal's privacy policy at paypal.com.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Site. Cookies are small data files stored on your device that help us improve the Site and your experience, understand which areas of the Site are popular, and count visits.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies, though doing so may affect certain features of the Site.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records and related transaction information may be retained for several years for accounting, legal, and business purposes.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever fully secure or error-free, and you should take special care in deciding what information you send to us electronically.

All payment processing is handled by PayPal, which maintains its own security standards and certifications. We do not store credit card numbers or other sensitive payment credentials on our systems.

Third-Party Links

The Site may contain links to third-party websites, including PayPal and Instagram. We are not responsible for the privacy practices of those sites, and we encourage you to review their respective privacy policies. The inclusion of a link on our Site does not imply our endorsement of the linked site.

Children's Privacy

Our Site and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us at laryngosponge@gmail.com.

Your Choices

You may opt out of receiving promotional communications from us by contacting us directly at laryngosponge@gmail.com or (801) 255-3056. Note that even if you opt out of promotional messages, we may still send you transactional or administrative messages related to your orders or account.

If you are a resident of California or certain other jurisdictions, you may have additional rights regarding your personal information under applicable state privacy laws. Please contact us for more information about your specific rights.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of the policy and, where appropriate, providing additional notice such as a statement on the Site's homepage. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Millcreek Services LLC
Salt Lake City, Utah
Phone: (801) 255-3056
Email: laryngosponge@gmail.com

Disclaimer of Liability

The Laryngosponge is a surgical tool intended for use by trained oral and maxillofacial surgeons and qualified surgical personnel only. Millcreek Services LLC makes no representations or warranties regarding clinical outcomes. The company shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages arising from the use or misuse of its products. All purchasers and users accept full responsibility for verifying the appropriateness of this product for their specific clinical application.

This product is not FDA-cleared as a medical device. It is sold as a surgical supply tool. Surgeons are responsible for determining the appropriateness of use in their own practice and for obtaining any required institutional approvals.